Refund policy

Return & Refund Policy

At Load Bearing Co., we take pride in producing quality products and carefully preparing each order before shipment. Due to the nature of our products, all sales are generally considered final.

Apparel

• Apparel items are made to order through our fulfillment partners.

• We do not accept returns, exchanges, or refunds for:
  

• Incorrect sizing

• Change of mind

• Preference after delivery

• Please review sizing charts and product details before purchasing.

Handcrafted Goods

• Boards, coasters, and handmade products are crafted individually and may naturally vary in:
  

• Wood grain

• Color

• Epoxy pattern

• Finish appearance

• These variations are part of the product and are not considered defects.

• We do not accept returns or refunds for:
  

• Natural material variation

• Custom work

• Change-of-mind purchases

Damaged, Incorrect, or Delivery Issues

• If your order arrives:
  

• Damaged

• Defective

• Incorrect

• Missing during delivery

• Please contact us within 7 days of delivery.

• Include:
  

• Order number

• Photos of the issue

• We will review the situation and work toward a fair resolution.

Questions
Questions may be directed to:

loadbearingco@gmail.com